Quality Movement, Concept & Education

Abstract

Quality is at the top of most agendas, be it an educational institute or a business enterprises and improving Quality is probably the most difficult task facing an institute or an enterprise. Yet, many people find quality an enigmatic concept, perplexing to define and difficult to measure. In our daily life, we usually take quality for granted, specially when it is regularly provided, we acutely become aware when it is lacking or absent.