Total Quality Management in Technical Institutes

Abstract

This article deals with the role of the elements of Total Quality Management (TQM) such as leadership, people involvement and TQM culture in the upgradation of technical institutes; along with certain remedial measures to be taken by the leadership to overcome the problems of technical education so as to serve the requirements of customers of engineering graduates. Certain pitfalls have also been pin-pointed for elimination in order to make the concepts of TQM implementable successfully in any technical institute desirous to achieve greater pursuits in the customer-market.