Digital Transformation of Examination Processes: Implementation and Outcomes at GITAM University, Bengaluru Campus

Authors

  • A. Nagaraju GITAM University, NH 207, Nagadenahalli, Dodballapura
  • Sriranga Ramanuj Acharya K. N. Pro Vice Chancellor, GITAM University
  • Basavaraj G. Katageri Associate Dean, GITAM University
  • V. Appala Raju General Manager, CATS, GITAM University
  • Ravi Subramanyam Web Developer, CATS, GITAM University

DOI:

https://doi.org/10.16920/jeet/2026/v39is2/26063

Keywords:

Examinations, digital, transformation, authentication, biometrics, security, education, students, campus life, dashboard

Abstract

This paper explains a digital transformation initiative in the examination section at GITAM University, Bengaluru Campus. The significant challenges include excessive paperwork, long queues, and fragility in administrative work. To address these issues, the institution implemented an integrated, technology-based architecture to streamline the end-of-semester examination process. The proposed method utilises QR-coded answer scripts, QR-based printing of answer sheets, automated seating allocation, mobile-enabled invigilation tools, and real-time monitoring dashboards during Phase 1 of the deployment in April 2024. The results indicate more than a 70% reduction in manual work, a 100% elimination of student complaints, and a post-examination closure time of less than 15 minutes. These outcomes demonstrate enhanced operational efficiency and academic integrity.

Downloads

Download data is not yet available.

Downloads

Published

2026-02-17

How to Cite

Nagaraju, A., K. N., S. R. A., Katageri, B. G., Appala Raju, V., & Subramanyam, R. (2026). Digital Transformation of Examination Processes: Implementation and Outcomes at GITAM University, Bengaluru Campus. Journal of Engineering Education Transformations, 39(Special Issue 2), 531–537. https://doi.org/10.16920/jeet/2026/v39is2/26063

Issue

Volume 39, Special Issue 2, January 2026

Section

Articles
Crossref
Scopus
Google Scholar
Europe PMC

References

Abad-Segura, E., González-Zamar, M. D., Infante-Moro, J. C., & Ruipérez García, G. (2020). Sustainable management of digital transformation in higher education: Global research trends. Sustainability, 12(5), 2107. https://doi.org/10.3390/su12052107

Benavides, L. M. C., Tamayo Arias, J. A., Arango Serna, M. D., Branch Bedoya, J. W., & Burgos, D. (2020). Digital transformation in higher education institutions: A systematic literature review. Sensors, 20(11), 3291. https://doi.org/10.3390/s20113291

Doğan, O. (2024, September). Automating exam assessment through digital transformation and image processing. In International Conference on Electronic Governance with Emerging Technologies (pp. 78-91). Springer Nature Switzerland.

Gkrimpizi, T., Peristeras, V., & Magnisalis, I. (2023). Classification of barriers to digital transformation in higher education institutions: Systematic literature review. Education Sciences, 13(7), 746. https://doi.org/10.3390/educsci13070746

Khodabocus, F., & Li Kam Wah, H. (2021). External examining policies at the University of Mauritius. In The role of external examining in higher education: Challenges and best practices (pp. 123–138). Emerald Publishing Limited.

Kopp, M., Gröblinger, O., & Adams, S. (2019). Five common assumptions that prevent digital transformation in higher education institutions. In INTED2019 Proceedings (pp. 1448–1457). IATED. https://doi.org/10.21125/inted.2019.0467

Kulathilake, H. D. P., & Sandeepani, T. G. (2024). Exploring digital examinations in Sri Lanka: University teachers’ perspective.

Peng, B. T. Z. (2013). Improving student assessment in the National University of Singapore, Faculty of Law: A plea for more communication of assessment expectations and provisions of feedback. Singapore Law Review, 31, 103.

Rodríguez-Abitia, G., & Bribiesca-Correa, G. (2021). Assessing digital transformation in universities. Future Internet, 13(2), 52. https://doi.org/10.3390/fi13020052

Ye, T., Jovine, A. S., van Osselaer, W., Zhu, Q., & Shmoys, D. B. (2025). Cornell University uses integer programming to optimise final exam scheduling. INFORMS Journal on Applied Analytics.