Achieving Excellence in Technical Education through TQM

Abstract

The economic turbulence sweeping the world today has created several threats as well as opportunities for the education sector as well. In order to cater to the demands in changed scenario, planners for education in general and technical education in particular. have to reinvent and redesign their strategies so that the age old Indian tradition of 'excellence in education' does not get diluted. For this. the TQM approach has been gaining momentum recently as it is an effective. trusted and tested technique for the manufacturing and services sector. The attributes of quality in education are complex and intangible where as the stakeholders are large and varied. So this paper attempts to rethink on this issue and emphasize the significance of TQM for improving the quality of education so as to serve the nation better.