Identification of Critical Factors Driving Student Satisfaction with Teaching Learning Process in Engineering Education

Abstract

These Student satisfaction plays a pivotal role in assessing the impact and quality of engineering education. Student satisfaction can be determined from the degree to which the aspirations of students are satisfied from the teaching learning activities at an academic institution. Hence, it is an imperative task for all academic institutions including engineering education institutions, to maintain the quality of teaching and learning activities for attaining maximum student satisfaction. Yet, due to the fast growth of engineering education in recent years, there are serious concerns associated with quality of teachers, teaching infrastructure and proper learning environment. The present study is an attempt to explore some of these critical concerns for improving the quality of teaching learning practices in engineering education. The major objective of the study is to identify critical factors driving student satisfaction with teaching learning processes in engineering education. It also explores important quality dimensions of engineering education and highlights its impact on students’ learning experience. Based on an empirical analysis of the structured survey responses from a large group of diverse engineering stream students, the study results outline detail indicators of student satisfaction and also provide practical insights on the specific perceptions of the students about their learning experience and what drives their satisfaction with the entire learning process. The implications of the study are highly useful for academicians and policy makers for deciding on the ways to improve the quality of teaching learning processes in engineering education. The major contribution of the study lies in identification of the most important factors of student satisfaction in engineering, which can provide valuable insights for establishing sound Outcome Based Education systems at engineering education institutions.