KUMAR, Vineet; KHANDUJA, Dinesh; KASANA, K. S. Achieving Excellence in Technical Education through TQM. Journal of Engineering Education Transformations, [S. l.], p. 32–36, 2007. DOI: 10.16920/jeet/2007/v20i1-4/115257. Disponível em: https://journaleet.in/index.php/jeet/article/view/1158. Acesso em: 18 dec. 2025.