SAHNEY, Sangeeta; BANWET, Devinder Kumar; KARUNES, Sabita. Developing a Quality Framework for Educational Institutions-An Administrative Staff Perspective in the Indian Context. Journal of Engineering Education Transformations, [S. l.], p. 71–88, 2007. DOI: 10.16920/jeet/2007/v20i1-4/115305. Disponível em: https://journaleet.in/index.php/jeet/article/view/1154. Acesso em: 5 dec. 2025.