SURYA RAO, U.; PAL PANDI, A. Quality Enhancement in Engineering Institutions through Knowledge Management and Total Quality Management. Journal of Engineering Education Transformations, [S. l.], p. 10–15, 2007. DOI: 10.16920/jeet/2007/v20i3/113430. Disponível em: https://journaleet.in/index.php/jeet/article/view/1140. Acesso em: 18 dec. 2025.