WAKHLU, O. N. Total Quality Principles for Excellence in Technical Education. Journal of Engineering Education Transformations, [S. l.], p. 1–6, 1999. DOI: 10.16920/jeet/1999/v12i3/113277. Disponível em: https://journaleet.in/index.php/jeet/article/view/1017. Acesso em: 5 dec. 2025.